Terms and Conditions
Terms and Conditions for using the Service and Website
The Service (as defined below) is owned by Lion Cave B.V, a limited liability company registered in Curacao with company registration number 159348(0), with a registered address at E-Commerce Park Vredenberg Heelsumstraat 51, Curaçao (“Company”).
You are required to review these Terms (as defined below) as they contain important information concerning your rights and obligations regarding the use of the Website (as defined below)and form a binding legal agreement between you (the "Customer" or the “User”), and us and make your own judgement to bear the risk of using the Website (as defined below). By using this Website (as defined below) and/or accessing the Service (as defined below), you, whether you are a guest or a registered user with an account (“Account”), agree to be bound by these Terms (as defined below), together with any amendments, which may be published from time to time. If you do not accept these Terms, you shall refrain from accessing the Service and using the Website.
These terms and conditions and the documents referred to below (the "Terms") apply to the use of the current website (the "Website") and its related or connected services (collectively, the "Service").
We reserve the right to amend the Terms (including any documents referred to and linked to below) at any time. You should visit this page periodically to review the Terms. Amendments will be binding and effective immediately upon publication on the Website. If you object to any such changes, you must immediately stop using the Service. Your continued use of the Website following such publication will indicate your agreement to be bound by the Terms as amended. Any bets or rewards not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms. If the Terms will be updated, the platform will notify you and ask you to confirm your consent.
In this regard:
2.1. Subject to these Terms and your compliance with them, we grant to you a non-exclusive, limited, non-transferable, and non-sublicensable license to access and use the Service for your personal non-commercial purposes only. Our license to you terminates if our agreement with you under these Terms ends.
2.2. Save in respect of your own content, you may not under any circumstances modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or in any other manner exploit, the Service and/or any of the content thereon or the software contained therein, except as we expressly permit in these Terms or otherwise on the Website. No information or content on the Service or made available to you in connection with the Service may be modified or altered, merged with other data, or published in any form including for example screen or database scraping and any other activity intended to collect, store, reorganize or manipulate such information or content.
2.3. Any non-compliance by you with this Clause may also be a violation of our or third parties’ intellectual property and other proprietary rights which may subject you to civil liability and/or criminal prosecution.
At all times when accessing the Website and using the Service, you represents and warrants that:
3.1. You are over 18, or of the legal age at which gambling or gaming activities are allowed under the law or jurisdiction that applies to you. We reserve the right to request proof of age documents from you at any time.
3.2. You are of legal capacity and can enter into a binding legal agreement with us. You must not access the Website or utilize the Service if you are not of legal capacity. We reserve the right to request proof of capacity from you at any time.
3.3. You are aware that the right to access and use the Website and any products there offered, may be considered illegal in certain countries. We are not able to verify the legality of service in each and every jurisdiction, consequently, you are responsible in determining whether your accessing and using our website is compliant with the applicable laws in your country and you warrant to us that gambling is not illegal in the territory where you reside. Those jurisdictions include but not limited to:
Afghanistan, Algeria, Antigua & Barbuda, Australia, Austria, Azerbaijan, Belarus, Bahrain, Belgium, Bhutan, Brunei, Bulgaria, Canada, Central African Republic, Chad, Côte d'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Democratic People’s Republic of Korea (North Korea), Democratic Republic of the Congo, Denmark, Eritrea, Estonia, Finland, France, Georgia, Germany, Greece, Guinea-Bissau, Hungary, Iran, Iraq, Iceland, Israel, Ireland, Italy, Jordan, Kuwait, Latvia, Lebanon, Liberia, Libya, Lithuania, Luxembourg, Malta, Montenegro, Myanmar, Netherlands, Netherlands Antilles (Curacao, Sint Maarten, Bonaire, Sint Eustatius, and Saba, Aruba), Norway, Oman, Palestine, Poland, Portugal, Qatar, Republic of the Congo, Reunion, Romania, Russia, Saint Martin, Saudi Arabia, Serbia, Sierra Leone, Slovak Republic, Slovenia, Somalia, Spain, Sweden, Switzerland, Syrian Arab Republic, Sudan, Suriname, Thailand, Trinidad and Tobago, Turkey, Ukraine, United Kingdom, United Arab Emirates, United States (and its dependencies, military bases and territories i.e. U.S. Minor Outlying Islands, U.S. Virgin Islands), Vanuatu, Yemen, or other restricted jurisdictions ("Restricted Jurisdiction") that are reported by us from time to time.
Therefore, we may not be responsible if the Services are proven illegal in such Restricted Jurisdiction.
3.4. You are not insolvent or subject to bankruptcy or reorganization proceedings or proceedings for you to enter into any arrangement or composition for the benefit of creditors
3.5. When attempting to open an account or using the Website, it is the responsibility of the player to verify whether gambling is legal in that particular jurisdiction.
3.6. You are the authorized user of the payment method you use and all funds, which are on your account and used within the Services are legal.
3.7. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party.
3.8. When placing bets you may lose some or all of your money deposited to the Service in accordance with these Terms and you will be fully responsible for that loss. You have sufficient funds to settle any bets under these Terms.
3.9. When placing bets you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.
3.10. You are not acting on behalf of another party or for any commercial purposes, but solely on your own behalf as a private individual in a personal capacity.
3.11. You must not either attempt to manipulate any market or element within the Service in bad faith nor in a manner that adversely affects the integrity of the Service or us.
3.12. You must generally act in good faith in relation to the use of the Service at all times and for all bets made using the Service.
3.13. While using the Service at any time you consent to provide us only true, real, and objective data on default and when we request it.
3.14. You understand the volatility of the crypto market and you accept the possibility of your currency/currencies price changing.
3.15. You are a mentally competent person and you do not suffer from gambling addiction. In case a person with such a problem enters the Site - the responsibility lies on their side only.
3.16. You agree not to use any third-party software in any of the subdivisions of Restricted Jurisdictions as well as not to abuse any game/functioning bugs found on the platform.
You must not use the Service:
4.1. If you are under the age of 18 years, or below the age of majority as stipulated in the laws of the jurisdiction applicable to you, or if you are not legally able to enter into a binding legal agreement with us or you acting as an agent for, or otherwise on behalf, of a person under 18 years, or below the age of majority as stipulated in the laws of the jurisdiction applicable to you;
4.2. If you reside in Restricted Jurisdiction;
4.3. To collect information of other Customers by any means (e.g., by sending spam, other types of unsolicited emails, or the unauthorized framing of, or linking to, the Service;
4.4. To disrupt or interfere the activities of other Customers or the operation of the Service generally;
4.5. To promote commercial advertisements, affiliate links, and other forms of solicitation; unless otherwise agreed by us;
4.6. In any way which, in our sole discretion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) interfere with any other Customer using the Service in order to obtain a dishonest advantage;
4.7. To scrape our odds or violate any of our intellectual property;
4.8. For any unlawful activity whatsoever;
4.9. To create multiple accounts for the purpose of collusion, fraud, and/or any kind of Service manipulation;
4.10 To sell or transfer your account to third parties, or deal with a player account from a third party in any kind.
5.1. Before using the Service, you must complete the registration form and read and accept these Terms.
We may require you to become a verified Customer and you may be required to provide valid proof of identification and any other document as it may be deemed necessary. This includes but is not limited to, a copy of passport, driver's license, or national ID card and proof of residence. We reserve the right to suspend or restrict Account options on any Account until the required information is received. This procedure is done in accordance with the applicable gaming regulation and the anti-money laundering legal requirements.
You will need to fund your Service Account using the payment methods set out on the payment section of our Website. We reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.
5.2. We identify and communicate with our Customers via their emails. You have to provide accurate contact information, inclusive of a valid email address, and update such information in the future to keep it accurate. We will immediately suspend your Account upon written notice to you to this effect if you intentionally provide false or inaccurate personal information.
It is your responsibility to keep your contact details up to date on your Account. Failure to do so may result in you failing to receive important notifications and information from us, including changes we make to these Terms.
You maintain an active and unique email account, to provide us with the correct email address, and to advise us of any changes in their email address. You are responsible for maintaining the security of your email to prevent the use of email by any third party.
We shall not be responsible for any damages or losses deemed or alleged to have resulted from communications between Company and the Customer using the email.
5.4. You are only allowed to register one Account with the Service. We shall close the Accounts if we find that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons, and/or third parties operating on your behalf.
5.5. In order to ensure your financial worthiness and to confirm your identity, we may ask you to provide us with additional personal information, such as your name and surname, or use any third-party information providers we consider necessary. In case any additional personal information should be obtained via third-party sources, we will inform you about the data obtained.
5.6. You must keep your password for the Service confidential. We are entitled to assume that bets, deposits, and withdrawals have been made by you. It is advisable that you should change your password on a regular basis and never disclose it to any third party. It is your responsibility to protect your password and any failure to do so shall be at your sole risk, expense and responsibility. You should log out of the Service at the end of each session.
If you believe any of your Account Information is being misused by a third party, or your Account has been hacked into, or your password has been discovered by a third party, you must notify us immediately. You must notify us if your email has been hacked into, we may, however, require you to provide additional information/ documentation so that we can verify your identity. We will immediately suspend your Account once we are aware of such an incident. You are responsible for all activity on your Account including third-party access, regardless of whether or not their access was authorized by you.
5.7. You must not at any time transmit any content or other information on the Service to another Customer or any other party by any method, including screen capture, nor display any such information or content in a frame or in any other manner.
5.8. When registering, you will receive the possibility to use all currencies available on the website. Those will be the currencies of your deposits, withdrawals, and bets placed and matched into the Service as set out in these Terms. Some payment methods do not process in all currencies. In such cases, a processing currency will be displayed, along with a conversion calculator available on the page. You shall bear the currency conversion risk.
5.9. It is entirely our sole discretion whether or not to proceed with the opening of an Account for you and, should we refuse to open an Account for you, we are under no obligation to provide you with a reason for the refusal.
5.10. Upon receipt of your application, we may be in touch to request further information and/ or documentation from you in order for us to comply with our regulatory and legal obligations.
5.11. Users who register via mail, need to verify their Account. If it will not be done within 3 days, we will delete such Account. We reserve the right to change this period.
5.12. We allow only one account per e-mail address. If more players wish to use the same account, exceptions can be made after proving the identity of all the connected account users. It is necessary to indicate correct and real names. Players who created multiple accounts with the sole intention of taking advantage of our bonus promotions (if any) will not be eligible to receive any winnings made with our bonuses. Furthermore, their Accounts will be blocked upon recognition without prior notice.
5.13. We comply with Curacao Laws, legal regulations, and guidance for the prevention of money laundering and terrorism financing. All suspicious transactions will be investigated. In case of suspicious activity, we have the right to suspend, freeze, block, delete or close a player’s account and withhold funds according to law or if it is required by the competent authorities. All transactions are checked to prevent money laundering and other illegal activity. You authorize us to undertake a personal identification check, due to our requirements or requirements from the third party (including regulatory authority) to confirm your identity and contact details. In certain circumstances, we may ask you to provide the necessary information. If you do not provide us with the required information, we have the right to freeze or close your account.
5.14. We have the right to freeze your account until you prove your age.
5.15. If you breach these Terms, or we have a reasonable suspicion that you did so, we may with or without prior notice to you terminate your account. In such case, all your outstanding bets will be canceled and your account will be closed, and we may also confiscate and recover from your account balance the amount of the winnings awarded or paid to you and all bonuses, bonus money, and other incentives, which you shall forfeit in such case. Following this, on your request and subject to our discretion and applicable laws, we will return the remainder of the real money balance of your account (if any) to you, subject to reasonable charges, regulatory obligations, and our ability to do so using the payment method we verified as belonging solely to you.
7.1 We may, at our sole discretion, immediately terminate your Account upon written notice to you if you use the Service for unauthorized purposes or in breach of any Term. We may also take legal action against you for doing so.
7.2 We will not block or suspend inactive accounts (an account that has not been used for a long period of time). At anytime you continue to use our platform, you will save your previous balances and bonuses.
8.1 Deposit of Funds
(a) You agrees to deposit the Funds in the sufficient amount before betting. You are also required to deposit the funds in accordance with the minimum amount as required by our platform. We are not responsible to provide any Service in the event of insufficient funds. Platform has a minimum deposit amount for every currency. Sending any amount below the minimum will result in funds loss and is not refundable. The maximum deposit amount is not limited. Fees and charges may apply to customer deposits and withdrawals, which can be found on the Website. In most cases, we absorb transaction fees for deposits to your account. You are responsible for your own wallet charges that you may incur due to depositing funds with us. Some of the deposits may take some time.
(b) Fees and charges may apply to customer deposits and withdrawals, which can be found on the Website. In most cases, we absorb transaction fees for deposits to your betfury.io Account. You are responsible for your own wallet charges that you may incur due to depositing funds with us.
(c) You agree to fully pay any and all payments and charges due to us or to payment providers in connection with your use of the Service. You further agree not to make any charge-backs or renounce or cancel or otherwise reverse any of your deposits, and in any such event you will refund and compensate us for such unpaid deposits including any expenses incurred by us in the process of collecting your deposit, and you agree that any winnings from wagers utilizing those charged back funds will be forfeited.
(d) Funds originating from criminal and/or illegal and/or unauthorized activities must not be deposited to the Website.
(e) We reserve the right to forfeit any positive balance on your Account in case of reset of the wager or any actions that belong to duplicate accounts, conspirations, frauds, criminal activity, or fraud.
(f) We do not offer refunds for deposits made in any other form, except provided herein. By depositing money, you agree not to make any charge-backs, reversals, refunds, or otherwise cancel any deposits into your Account, and agree to refund and compensate us for unpaid deposits.
8.2 Withdrawal of Funds
(a) You may be subject to the limitation of withdrawal, including the maximum amount or times of withdrawal.
Due to the workflow of our anti-fraud system, the waiting time for your withdrawal can be prolonged up to 7 days and more if needed.
(b) We cannot guarantee the successful processing of withdrawals or refunds in the event you break the rules stated in our Terms.
(c) The responsibility for withdrawing the funds lies with the User only and the website does not refund the funds that may occur as lost funds in case the receiving wallet/platform doesn’t accept transactions from smart-contract, any definite coins, or in case the user chose the wrong chain of transfer.
(d) We reserve the right to change the withdrawal fee at any time without prior notice.
(e) A digital token withdrawal processing may take up to 24 hours, in some cases may be postponed for a longer period, not limited. We reserve the right, at any time, to hold digital token withdrawals to verify the source of obtaining. We reserve the right to restrict the Service, deposit, or withdrawal until the investigation is sufficiently determined, or for any other reason in our discretion. We reserve the right to limit the number of transactions for some time without prior notice.
8.3 Payment Transactions and Processors
(a) You are fully responsible for paying all monies owed to us. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party in order to avoid a liability legitimately incurred. You will reimburse us for any charge-backs, denial, or reversal of payment you make and any loss suffered by us as a consequence thereof.
(b) Before making a deposit the User has to be sure of the correctness of the chain of the token he/she is depositing as well as meeting the minimal amount of deposit to make sure the deposit will be credited and reflected on the balance. In case a mistake in the deposit/withdrawal is done by the user - the responsibility lies on their side only.
(c) All transactions made on our site might be checked to prevent money laundering or terrorism financing activity. Suspicious transactions will be reported to the relevant authority.
In no event shall we be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services; it being understood that we shall use reasonable efforts which are consistent with accepted practices in the banking industry to resume performance as soon as practicable under the circumstances.
10.1. To the extent permitted by applicable law, we will not compensate you for any reasonably foreseeable loss or damage (either direct or indirect) you may suffer if we fail to carry out our obligations under these terms unless we breach any duties imposed on us by law (including if we cause death or personal injury by our negligence) in which case we shall not be liable to you if that failure is attributed to: (a) your own fault; (b) a third party (for instance problems due to communications network performance, congestion, and connectivity or the performance of your computer equipment); or (c) any other events which neither we nor our suppliers could have foreseen or forestalled even if we or they had taken reasonable care. As this service is for consumer use only we will not be liable for any business losses of any kind.
10.2. You shall: (a) take care to verify the suitability and compatibility of the service with your own computer equipment prior to use; and (b) take reasonable precautions to protect yourself against harmful programs or devices including through installation of antivirus software.
11.1. We prohibit the use of the Service for any form of illicit activity, including money laundering, terrorist financing, or trade sanctions violations. Accounts suspected of Money Laundering by using Service may be blocked and transactions may be stopped. We are eligible to stop every suspicious transaction to prevent money laundering. Your Account may be under investigation until all requirements will be met, payment in time of investigation will be stopped. In case of fraud suspicion and if the user declines the requested information from the Risk department or the eligible timeline will lapse. We reserve the right to close the access for the user's account permanently.
11.2. We reserves the right, at any time, to ask for any KYC documentation if it is necessary. We reserves the right to restrict the Service, deposit, or withdrawal until identity is sufficiently determined, or for any other reason in our discretion.
11.3. We will seek criminal and contractual sanctions against any Customer involved in fraud, dishonesty, or criminal acts. We will withhold payment to any Customer where any of these are suspected. The Customer shall indemnify and shall be liable to pay to us on demand all costs, charges, or losses sustained or incurred by us (including any direct, indirect, or consequential losses, loss of profit, loss of business, and loss of reputation) arising directly or indirectly from the Customer’s fraud, dishonesty or criminal act.
12.1. Any unauthorized use of our intellectual property in any form, including our name and logo, may result in legal action being taken against you.
12.2. As between us and you, we are the sole owners of the rights in and to the Service, our technology, software, and business systems (the "Systems"). You must not use your personal profile for your own commercial gain (such as selling your status update to an advertiser); and when selecting a nickname for your Account we reserve the right to remove or reclaim it if we believe it appropriate.
12.3. You shall not use our intellectual property, credentials, URL, trademarks, trade names and/or trade dress, logos ("Marks"), in connection with any product or service that is not ours, that in any manner is likely to confuse Customers or in the public or that in any manner disparages us.
12.4. Except as expressly provided in these Terms, we and our licensors do not grant you any express or implied rights, license, title, or interest in or to the Systems or the Marks and all such rights, license, title, and interest specifically retained by us and our licensors. You agree not to use any automatic or manual device to monitor or copy web pages or content within the Service. Any unauthorized use or reproduction may result in legal action being taken against you.
13.1. If you engage in prohibited behaviour, or we determine in our sole discretion that you are engaging in prohibited behaviour, your Account and/or your access to or use of the Service may be terminated immediately without notice to you. We reserve the right to proceed legal action and the legal action may be taken against you by another Customer, other third party.
13.2. Under this Clause 13, “prohibited behavior” includes, but is not limited to, accessing or using the Service to:
· promote or share information that you know is false, misleading, or unlawful;
· conduct any unlawful or illegal activity;
· harm minors in any way;
· transmit or make available any content that is unlawful, harmful, threatening, abusive, tortuous, defamatory, vulgar, obscene, lewd, violent, hateful, or racially or ethnically or otherwise objectionable;
· transmit or make available any content that the user does not have a right to make available under any law or contractual or fiduciary relationship, including without limitation, any content that infringes a third party’s copyright, trademark or other intellectual property and proprietary rights;
· transmit or make available any content or material that contains any software virus or other computer or programming code designed to interrupt, destroy or alter the functionality of the Service, its presentation, or any other website, computer software, or hardware;
· interfere with, disrupt or reverse engineer the Service in any manner, including, without limitation, intercepting, emulating or redirecting the communication protocols used by us, creating or using cheats, mods or hacks or any other software designed to modify the Service, or using any software that intercepts or collects information from or through the Service;
· retrieve any information from the Service using any automated mechanism;
· participate in any activity or action that, in the sole and entire unfettered discretion of us results or may result in another Customer being defrauded or scammed;
· transmit or make available any unsolicited or unauthorized advertising or mass mailing such as, but not limited to, junk mail, instant messaging, "spam", chain letters, pyramid schemes, or other forms of solicitations;
· create Accounts on the Website by automated means or under false or fraudulent pretenses;
· impersonate another Customer or any other third party;
· using of the cheating and unfair advantages including system malfunction and errors,;
· criminal activities, including money laundering and other criminal intrusions.
The Service may contain links to third-party websites which we have no control or monitoring. Links to such websites are provided solely as a convenience to Customers and are in no way investigated, monitored, or checked for accuracy or completeness by us. Links to such websites do not imply any endorsement by us of, and/or any affiliation with, the linked websites or their content or their owner(s). We have no control over or responsibility for the availability nor their accuracy, completeness, accessibility, and usefulness. Accordingly, when accessing such websites, you will be required to review the term of use of such websites.
15.2. Notwithstanding the foregoing, we take no liability whatsoever to you or to any third party when responding to any complaint that we received or took action in connection therewith.
15.3. If a Customer is not satisfied with our Services, please contact to our staffs at the “Chat Support” provided in our Website or write an email to us at [email protected] We shall use our reasonable endeavors to respond to queries of this nature within a few days (and in any event, we intend to respond to all such queries within 14 days of receipt).
15.4. Disputes must be lodged within 14 days from the date the wagers in question has been decided. No claims will be honored after this period. The Customer is solely responsible for their transactions.
15.5. In the event of a dispute arising between you and us, our staff will try to reach an agreed solution. If our staff is unable to reach an agreed solution with you, the matter will be escalated to our management.
16.1 Without limiting our other remedies, we may suspend or terminate your Account and refuse to continue to provide you with the Service, in either case without giving you prior notice, if, in our reasonable opinion, you breach any material term of these Terms. Notice of any such action taken will, however, be promptly provided to you.
16.2. You agree to fully indemnify, defend and hold harmless the Company and its shareholders, directors, agents, and employees from and against all claims, demands, liabilities, damages, losses, costs, and expenses, including legal fees and any other charges whatsoever, howsoever caused, that may arise as a result of: (i) your breach of any Terms, in whole or in part; (ii) violation by you of any law or any third party rights; and (iii) use by you of the Service.
16.3 Neither these Terms nor any of the rights or obligations hereunder may be assigned by you without the prior written consent of us, which consent will not be unreasonably withheld.
16.4 In the event that any provision of these Terms is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms shall not be affected.
16.5 These Terms shall remain in full force and effect while you access or use the Service. These Terms will survive the termination of your Account for any reason.
16.6 No waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term or condition of these Terms shall be effective against, or binding upon, us unless made in writing and duly signed by us, and, unless otherwise provided in the written waiver, shall be limited to the specific breach waived. The failure of us to enforce at any time any term or condition of these Terms shall not be construed to be a waiver of such provision or of the right of us to enforce such provision at any other time.
16.7 These Terms constitute the entire agreement between you and us with respect to your access to and use of the Service and supersede all other prior agreements and communications, whether oral or written with respect to the subject matter hereof.
These Terms are governed by the law in force in Curaçao; and you unconditionally and irrevocably submit the exclusive (sole) right of the courts of Curaçao jurisdiction to settle any dispute resolutions (including claims for compensation and counterclaims).
Nothing in this clause shall limit the right of the Company to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.